TERMS AND CONDITIONS

PROVISIONS ON THE USE OF WEBSITE

Through the Website, we agree and respect what is customer searches, references and shows all of content on computer screen, online shopping of the customer at all times and that the activities of the customer must conform to our Terms and Conditions and by provisions of the law of Vietnam.

Please do not use our Website for any of the purposes below:

  • • Given the reviews mean insulting, harassing, libelous, threatening, disturbing or have any bad behavior for others.

  • • Given the political review (e.g. propaganda, insurgents, misrepresent the Socialist Republic of Vietnam) or religious stigma, gender, ethnicity, caste.

  • • Propagating depraved cultural products with containing offensive content or contrary to law.

  • • Dissemination of documents to encourage others to commit acts of law violation.

  • • Interference in the legitimate right to use the other Customer's Account at the website.

  • • Make any illegal acts related to the use of the internet, the public telecommunications network and/or the intellectual property rights of third participant and/or any violation of other law.

  • • Perform the behavior or create fake information, deliberately created confusion between themselves with other customers or to impersonate the admin of website.

  • • Interfere, disrupt internet or informational websites, other websites connected to the web.

  • • Perform any of the acts prohibited under the provisions of the law of Vietnam.


If we detect any action above, we need to immediately lock or terminate your use of the Account and apply other necessary measures following the law of Vietnam.

PRICE/ REFUSING ORDER

We committed to only show the true picture of the product/goods and try to deliver the genuine product/goods for all customers with high quality and reasonable price.

At the time of completion of the order, You will be advised all costs that you must pay (including product price, VAT, packaging and delivery fees and/or other fees, if any) on the computer screen.

We always try to ensure the accuracy of the price on the website. However, the value of your Order will be confirmed as part of the acceptance procedure. If the value of Orders might be change before we accept your Order, we will contact You to confirm that You still want to continue to buy goods at prices that have changed.

PAYMENT

We support flexible and safe payment methods for all Customers shopping at website by the following forms::

- Cash payment when the goods receipt (COD):

After you check and receive the products, you will pay with cash for us. We only accept payment in cash when the goods receipt for the total Order value under twenty (20) million. The Orders are worth from twenty (20) million will have to pay by card.

- Online payment by card (Visa, Master, JCB, ATM, etc):

You will have to pay the full of the purchase at the time by completing the information of credit card or debit card issued by the banks are acceptable.

You must have full rights to use the card or payment account used for payment on the website. The card or the account must have enough money to pay for orders you have placed on the website.

You are responsible for ensuring that the bank card used to make the online payment to us isn't expiry date at the time you make the order.

You undertake that all information you provide relating to the payment order is correct; credit card or debit card, or payment account or other payment ways that you use is yours; and you have enough money or credit to pay the full value of your order. We have the right to confirm your billing information before providing products. We will stop execution of your order if the information You provide is not accurate.

In any case, we will not be delivered before full payment of purchase money.

Note for the online payment transactions

In all cases, your information and your billing information are respected and secured by us. We will attempt to apply the most effective measures aimed at information security and payment transactions (details about security please refer to Section 6 of the terms and conditions).

To optimize measures for information security, please implement the following content:

Just made the payment operation online at the link from the website.

Use and preservation of card (credit card, debit card, ATM card, etc.) and the payment account information to your bank to be careful.

Don't let others borrow or use bank cards to purchase at the webdite. As soon as the transactions detected irregularities in the website by using your card, you need to contact customer support at our hotline 1900 6931 or email contact@hoangphucinternational.com to be processed promptly.

If the order is done by online payment transactions are great value (i.e. over twenty (20) million or other value, as determined by us at each other time) or cardholder information is not cleark, we have the right to require you to provide the relevant documents (such as passport, identity card, the card holder's photograph or scan of the card used for payment) in order to verify cardholder information as well as the authenticity of the transaction.

In any case, please do not disclose the CVV number (the security code, sets of three digits printed on the back of the bank card) to information security card.

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